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Mall Bot

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Actionable AI Mall Bot: Elevate Shopping Experiences

Boost sales, footfall, and customer retention with AI-powered mall bots designed to deliver seamless navigation, personalized recommendations, and actionable insights for a superior shopping experience.

AI-Powered Mall Navigation

Deliver seamless shopping experiences with intelligent navigation, personalized suggestions, and actionable insights. 

Your Virtual Assistant For A Seamless Mall Experience

Guiding Shoppers with Ease

Mall Bot assists visitors in navigating stores, identifying ongoing offers, and locating services like ATMs, restrooms, or parking areas—ensuring a hassle-free shopping experience.

Gaining Competitive Advantage With Generative AI

The business landscape is a battlefield, and the stakes are high. To truly outmaneuver the competition, you need an edge. That edge is here: Generative AI. Unlike traditional methods, our AI solutions harness the power of advanced algorithms to analyze data, extract hidden insights, and fuel data-driven decisions that propel your business forward.

Personalized Recommendations 

Using AI, Mall Bot suggests stores, events, and deals tailored to each visitor's preferences, enhancing their time spent at the mall. 

Resolving Queries Instantly 

Mall Bot handles inquiries about mall amenities, lost-and-found, or customer service issues, offering instant and accurate responses to improve satisfaction. 

Streamlining Dining Choices

Mall Bot provides real-time updates on food court options, restaurant reservations, and current wait times, making dining decisions quick and convenient. 

Data-Driven Decisions With Generative AI

Traditional analysis methods often leave you wading through information overload, missing crucial insights and delaying crucial decisions. Unleash the power of Generative AI: your secret weapon for transforming data into actionable insights and propelling your business towards informed, impactful decisions.

Event Participation Made Simple 

​From movie schedules to event registrations, Mall Bot simplifies the process, ensuring visitors can join and enjoy events without confusion. 

Insights for Mall Management 

​Mall Bot gathers valuable data on visitor preferences and behavior, enabling mall authorities to optimize services and ensure repeat footfall. 

Why Mall Authorities Must Prioritize Visitor Queries And Actions

Customer Support

Managing Diverse Activities Under One Roof

From movie-goers and shoppers to diners and event participants, malls cater to various needs simultaneously. Ensuring every visitor’s query is addressed promptly is essential to maintain a seamless experience.

Virtual Training

Limitations of Current Management Tools

Traditional tools like walkie-talkies, digital kiosks, signages, QR codes, and apps often lead to delayed or incorrect responses, resulting in dissatisfaction and negative feedback.

Content Generation

Impulse-Driven Visitor Behavior 

Visitors often spend time impulsively without prior planning, creating unpredictable demands. Addressing these spontaneous needs efficiently enhances the overall mall experience and customer satisfaction.

NLP

The Strain of High Visitor Volume

Handling large crowds requires significant human resources, making it challenging to provide personalized assistance and maintain operational efficiency.

WorkFlow Auto

Ensuring Customer Retention

Unaddressed or poorly managed queries can lead to a drop in customer retention. Proactively managing visitor needs is crucial for building loyalty and repeating visits.

​Key Features Of  Mall Bot 

24/7 Support 

Offers continuous, round-the-clock assistance to visitors, ensuring their needs are met at any time, day or night. Whether it's navigating the mall or resolving issues, Mall Bot is always available to enhance the visitor experience. 

Real-Time Assistance

Provides immediate answers to visitor questions such as parking availability, food options, washroom locations, and technical issues, enhancing convenience and satisfaction.

Multilingual Assistance

Caters to a diverse audience by supporting multiple languages, ensuring visitors can easily communicate and access information in their preferred language, creating an inclusive and personalized experience for everyone. 

Safety and Monitoring 

Monitors the mall environment for suspicious behavior and potential hazards, alerting authorities when necessary to ensure visitor safety. 

User-Friendly Dashboard 

Features an intuitive, easy-to-use dashboard that allows mall management to monitor, track, and manage visitor interactions and service workflows efficiently. 

Transforming Solutions At Thought Makes! 

With decades of expertise in Technology, Hardware, Software, Data, and their applications, we specialize in delivering comprehensive end-to-end solutions tailored to meet industry needs worldwide. 

In this new era of AI-driven advancements, we bring you Automation Intelligence—a technology designed to deliver precision, efficiency, and multitasking capabilities like never before.

Recognizing that malls are more than just shopping destinations—they are lifestyle hubs—we’ve developed the Mall Bot. This innovative AI-powered solution is crafted to streamline operations and enhance the visitor experience. 

​From addressing diverse queries of shoppers, diners, and eventgoers to handling operational challenges from entry to exit, Mall Bot is the ultimate assistant for modern malls. It ensures every visitor's experience is smooth, their inquiries are resolved instantly, and mall management operates seamlessly. 

Reach Us

Qatar Office

THOUGHTMAKES

EMCLAN VENTURES

CR No: 93519

3rd Floor, Transworld Tower 1, Building No:04, Street:930, Zone:17,

Opposite Qatar National Museum

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India Office

THOUGHTMAKES TECHNOLOGIES PRIVATE LIMITED

Regd Off: Viya Workspace Phase 2,

17/1, Stark Towers, Kamarajar Nagar, Kalapati, Coimbatore Aerodrome,
Coimbatore South, Coimbatore- 641014, Tamilnadu, India.

Office Address:

13/799/19, 1st Floor, Krishna Tower, Indira Nagar, Nehru Nagar West,
Kalapati Main Road, Coimbatore - 641048, Tamilnadu, India.

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