top of page

Experience Next-Level Hospitality with
Concierge AiGENT 

Improve guest experience and operational efficiency with AI Concierge. Deliver exceptional service and ensure every guest is treated with care. 

AI Bot Icons

Are These Guest Service Hurdles Impacting Your Hotel? 

The hotel industry often faces operational hurdles that impact service quality and guest satisfaction. Some of the most common challenges include:

The Wait

The Wait: Long Check-Ins and Check-Outs

Lengthy or complicated check-in/check-out procedures can lead to guest frustration, affecting the overall experience.

Booking Cancel

Booking Chaos: Where’s My Confirmation?

Delays or errors in confirming bookings create confusion and result in disappointed guests. 

Hidden Tariffs

Surprise Charges: Hidden Tariffs and Fees

Lack of transparency regarding pricing and additional charges can cause misunderstandings and dissatisfaction. 

Menu Confusion

Menu Confusion: Choices and Clarity

Guests may struggle with unclear or inconsistent menu options, diminishing the dining experience.

Extra Bed

Extra Bed, Extra Stress

Fulfilling last-minute extra bed requests can be difficult, leading to operational challenges.

Wifi Slow

Wi-Fi Woes: Slow or No Connection

Slow or unreliable Wi-Fi in rooms is a common complaint, impacting guest comfort, especially in today’s digital age.

Laundry delays

Laundry delays: When Need It Fast

Delays or inefficiencies in laundry services can lead to negative guest feedback. 

No Parking

Parking Problems: Finding a Spot Should Be Hard 

Limited parking availability or unclear guidelines can frustrate guests, leading to inconvenience. 

Operational Bottlenecks

Operational Bottlenecks

From special requests to everyday needs, inefficiencies in hotel operations can create ripple effects that harm the guest experience.  

Simplify Hotel Management with Concierge AiGENT: AI That Listens and Responds

All IconsEffortless Guest Interactions

Effortless Guest Interactions 

Concierge AiGENT instantly responds to guest queries, reducing wait times and improving satisfaction. 

realtime-progress

New Value for Your Hospitality Management

AI-Powered Concierge for Seamless Service

AI-Powered Concierge for Seamless Service

Our Concierge AiGENT uses intelligent automation to enhance customer service, improve relationships, and align goals precisely, adding real value to your business.

alltime Service

24/7 Service, Instant Response

Extend operational hours with high responsiveness, providing round-the-clock service without extra staffing. 

Boost Productivity

Boost Productivity

Automate repetitive tasks, freeing employees for more valuable work, driving productivity.

Data-Driven Insights

AI-Powered Concierge for Seamless Service

Our Concierge AiGENT uses intelligent automation to enhance customer service, improve relationships, and align goals precisely, adding real value to your business.

Smart Escalations

Boost Productivity

Automate repetitive tasks, freeing employees for more valuable work, driving productivity.

Deliver Exceptional Service with Omnichannel Support 

Omnichannel support ensures a smooth and consistent experience for guests across all communication channels—phone, email, chat, social media, and more. By integrating these platforms, hotels provide real-time assistance, enabling faster issue resolution and enhancing guest satisfaction. This unified approach improves efficiency, strengthens customer relationships, and delivers personalized service at every touchpoint.

Omnichannel Support Vector.jpg
Hotel Check In

Why ThoughtMakes is the Future of Hospitality Service Solutions 

At Thought Makes, we combine decades of expertise in technology and automation to transform how hotels engage with their guests. Introducing Concierge AiGENT – your all-in-one intelligent service solution, crafted specifically for the hospitality industry.

Unlock Unmatched Hotel Efficiency With Advanced Technology 

AI ML

AiGENTS – Super Powered by AI,ML algorithms 

AI Bot Icons
Robust Data Security

Rebust Data Security

Dashboards

Dash boards with ease to use intuitive UX design

Automation Predictive

Predictive Automation

Cloud-Based Flexibility

Cloud Based Flexibility

Delivering the “Home Away from Home” Experience

We understand that every guest desire comfort, personalized care, and seamless service. With Concierge AiGENT, your hotel can exceed those expectations by offering

Tailored Interactions

Tailored Interactions

Each guest receives a customized experience, making them feel valued and understood.

Efficient Service

Efficient Service

From inquiries to resolutions, every interaction is quick, efficient, and fully trackable, ensuring a smooth experience.

Revenue

Building Loyalty & Boosting Revenue

AiGENT not only enhances guest satisfaction but also helps build loyalty, driving repeat visits and increasing your hotel’s revenue. 

With Concierge AiGENT, we’re helping you create memorable experiences that keep guests coming back for more.

Reach Us

Qatar Office

THOUGHTMAKES

EMCLAN VENTURES

CR No: 93519

3rd Floor, Transworld Tower 1, Building No:04, Street:930, Zone:17,

Opposite Qatar National Museum

​

India Office

THOUGHTMAKES TECHNOLOGIES PRIVATE LIMITED

Regd Off: Viya Workspace Phase 2,

17/1, Stark Towers, Kamarajar Nagar, Kalapati, Coimbatore Aerodrome,
Coimbatore South, Coimbatore- 641014, Tamilnadu, India.

Office Address:

13/799/19, 1st Floor, Krishna Tower, Indira Nagar, Nehru Nagar West,
Kalapati Main Road, Coimbatore - 641048, Tamilnadu, India.

​

  • Facebook
  • LinkedIn

©2024 by ThoughtMakes

bottom of page